Privacy policy

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information
you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to
provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery
or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent
or provide you with an opportunity to say no.

How do I withdraw my consent?

If you change your mind, you may withdraw your consent for us to contact you, or for continued collection, use or disclosure of your information,
at any time by contacting us at contact@birchandyarn.com

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SECTION 3 - DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services.
Your data is stored through Shopify’s data storage, databases and application. They store your data on a secure server behind a firewall.

Payment: If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data in encrypted form
under PCI-DSS standards.

SECTION 5 - THIRD-PARTY SERVICES

Third-party providers used by us will only collect, use and disclose your information as necessary to perform their services.

Once you leave our store or are redirected to a third-party website, you are no longer governed by this Privacy Policy.

SECTION 6 - SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information.

Credit card information is encrypted using SSL technology and stored with AES-256 encryption.

SECTION 7 - COOKIES

We use cookies such as:

  • _session_id: unique token, sessional
  • _shopify_visit: persistent for 30 minutes
  • _shopify_uniq: expires midnight next day
  • cart: unique token, persistent for 2 weeks
  • _secure_session_id: sessional
  • storefront_digest: indefinite

SECTION 8 - AGE OF CONSENT

By using this site, you confirm you are at least the age of majority in your region or have consent for minors to use the site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time. Changes take effect immediately upon posting.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend or delete your personal information, or register a complaint, contact us at:
contact@birchandyarn.com